Returns & Exchanges

MetroSpy provides a hassle free return and exchange policy. If you are unsatisfied with our service or the quality of any of our products, please contact us for a prompt refund or exchange.

ShopMetroSpy
c/o Returns
PO Box 369
Rialto, CA 92377

PH: (909) 356-5354
FX: (909) 429-7865
HOURS: (mon-fri, 10:00am - 2:00pm PST)

Satisfaction Guaranteed or Your Money Back
Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original condition within 60 days for a prompt refund or exchange.

If you are not satisfied with your purchase after 60 days, please let us know. Your 100% satisfaction is important to us.

To help us serve you, please include a copy of the MetroSpy packing slip or order confirmation e-mail. For additional questions regarding our return policy, please email service@metrospy.com.

Aditional Info
All merchandise can be returned in the original packaging materials. Note that shipping and delivery charges are not refundable.